A restaurant greeting you from thousands of miles away isn’t science fiction — it’s happening in New York City.
A new dining concept is drawing both curiosity and controversy by replacing in-person hosts with Filipino workers who appear live on Zoom screens. Used by Sansan Chicken, Sansan Ramen, and Yaso Kitchen across Manhattan, Queens, and Jersey City, the model taps into the stark wage gap between New York’s $16 minimum wage and the Philippines’ roughly $3.75 an hour.
When customers step up to the counter, they’re welcomed by a real person — just not one standing in the room. From screens behind the register, remote hosts take orders, answer questions, and guide diners through the menu in real time.
Even tipping stays traditional. These virtual hosts receive the same 18% tips as on-site staff, blurring the line between local service and global labor — and sparking a fresh debate about the future of restaurant work.
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